Contact Us

Have questions, feedback, or need help? We're here to assist you!

πŸ“§

Email Support

For general inquiries, technical support, or feedback

focusportal.extension@outlook.com
πŸ›

Report a Bug

Found an issue? Let us know so we can fix it

focusportal.extension@outlook.com
πŸ’‘

Feature Request

Have an idea for a new feature? We'd love to hear it!

focusportal.extension@outlook.com
πŸ”’

Privacy & Legal

Questions about privacy, data, or terms of service

focusportal.extension@outlook.com

Quick Answers

Before contacting us, check if your question is answered below:

❓ How do I get a transcript?

Simply paste any YouTube video URL into the input box on our homepage and click "Get Transcript". The transcript will appear in seconds!

❓ Is this service really free?

Yes! Completely free, forever. No hidden fees, no subscriptions, no registration required.

❓ Why isn't a transcript available?

Transcripts are only available for videos that have captions enabled by the creator or auto-generated by YouTube. Private, age-restricted, or very new videos may not have transcripts available.

❓ Can I use the transcripts commercially?

Transcripts belong to the original video creators. You must respect copyright laws and obtain necessary permissions for commercial use. See our Terms of Use for details.

❓ Do you store my data?

No! We don't store video URLs, transcripts, or any personal information. Read our Privacy Policy for full details.

❓ What formats can I download?

You can copy the transcript to clipboard, download as TXT (with timestamps), or download as SRT (subtitle format).

❓ Why is the service slow sometimes?

Response time depends on YouTube's API availability and video length. Most transcripts load in under 2 seconds. If you experience persistent slowness, please contact us.

❓ Can I use this on mobile?

Absolutely! Our service works on all devices - desktop, tablet, and mobile.